Author: Michael Gersitz

Nick Bailey, chief customer officer at RE/MAX Nick Bailey has spent 23 years in the real estate industry. He was a vice-president at Zillow, the CEO of Realogy brand Century 21, and for the last two years the chief customer

Rocket Companies Chairman Dan Gilbert sold 20 million shares of common stock on Wednesday, cashing out just under $500 million, according to disclosures Rocket made to the Securities and Exchanges Commission. The Form 4 file, made public Wednesday evening, shows

Residential brokerage Compass is now a publicly traded company, with shares trading at $20.15 at close of the New York Stock Exchange on Thursday. The New York City-headquartered company began offering shares Thursday morning. Investors initially paid $21.15-a-share to grab

Sudi Hernandez, Cloud 9 Real Estate, Amy Kong, Trust Real Estate, Shawneequa Badger Corcoran Group (Left to Right) Sudi Hernandez of Cloud 9 Real Estate Group loses leads when a client hears her Cuban accent. James Dunn of eXp Realty

President Joseph Biden’s announcement that he would unveil a $2 trillion infrastructure plan to Congress, dubbed the American Jobs Plan, was met mostly with praise within the housing industry. Then came the hard questions: could it actually get through Congress

The Consumer Financial Protection Bureau (CFPB) is warning servicers that it is ramping up enforcement and will be specifically watching how servicers manage borrowers coming out of forbearance. In a Thursday compliance bulletin, the CFPB said it will monitor how

The average U.S. mortgage rate remained essentially unchanged last week, rising by just one basis point to 3.18%, according to Freddie Mac’s Primary Mortgage Market Survey. A broader recovery of the economy has almost returned rates back to market “normalcy”

The real estate settlement process can be negatively impacted by many factors. From lost documents to chasing down critical data, it’s important lenders remain organized so borrowers don’t have to endure long turnaround times and closing delays. Rigorous processes and

Lenders are currently dealing with incredibly high call volumes, which makes it difficult to ensure their clients are receiving the best customer service at the highest quality. Lenders need support during this hectic time to manage their portfolio and avoid

Qualia has created a flexible infrastructure for the real estate and mortgage industry. Real estate transactions require coordination between lenders, title insurers, home buyers, title & escrow companies – the list goes on. Dealing with dozens of siloed parties creates

The title process is complex, time-consuming and subject to errors and security concerns, which can potentially delay a borrower’s closing date. To streamline the process, lenders need a way to reduce friction in the loan origination cycle, while still providing

Today, title documents are sent between title vendors and lenders via email, third-party email and even fax machines. Once received, lenders employ teams to manually review these title documents and re-type details into their loan origination systems. These manual processes

Title and settlement can be particularly challenging in servicing. The difficulty lies in identifying, accurately assessing and proactively resolving title issues— especially when servicers are dealing with large volumes of assets. Boston National Title (BNT), founded in 2006, offers servicing solutions

Title reports can be confusing, which is why the process is prone to errors. One mistake can slow down the real estate transaction’s closing and frustrate lenders and borrowers. To keep that from happening, lenders need a way to reduce

Remote Online Notarization, better known as RON, became a national priority in 2020, something it’s been working toward for a handful of years now. But as COVID-19 forced a new, socially distant world, 50 states were forced to take a

In today’s low interest rate, high-volume market, lenders need a way to manage their mortgage volume while providing a consistent, high-quality customer experience. ServiceLink’s tech-enabled title solution, EXOS Title, combines cutting-edge technology and superior customer service with a nationwide footprint